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How does Kapili handle unforeseen damage discovered during a project

We'll pause, document, and get your approval before addressing any hidden damage found mid-project.

If our crew discovers hidden damage, such as rotted decking under old shingles, once the roof is opened up, we'll pause and reach out to you with photos and a change order estimate before proceeding.

This ensures you understand the additional cost and scope before any extra work is authorized.