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Help Center
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New Customers
  • New Customers
    • Site Inspection
    • Estimations
    • What's Next?
    • Solar
  • Current Customers
    • Project Scheduling + Coordination
    • During your Roof Install
    • Safety
    • Billing
    • Site Etiquette
    • Company Policies
  • Past Customers
    • Maintaining My Home
  • Careers / Employment
  • Solar FAQs
    • Solar Hot Water
    • Solar P.V.
    • Solar Project Process
    • Solar Maintenance
  • Homeowners Associations
  • Customer Service
      Back to home
      1. Help Center
      2. New Customers
      • New Customers
        • Site Inspection
        • Estimations
        • What's Next?
        • Solar
      • Current Customers
        • Project Scheduling + Coordination
        • During your Roof Install
        • Safety
        • Billing
        • Site Etiquette
        • Company Policies
      • Past Customers
        • Maintaining My Home
      • Careers / Employment
      • Solar FAQs
        • Solar Hot Water
        • Solar P.V.
        • Solar Project Process
        • Solar Maintenance
      • Homeowners Associations
      • Customer Service

      New Customers

      Great information for new customers looking to understand more about our process and how you can get a successful experience with us.

      Site Inspection

      • Does the Field Technician need to come into my home during inspection?
      • How does living closer to the ocean change the health of my roof over time?
      • Do you offer free roof inspections?
      • Why does Kapili ask for my E-mail address?
      • How long does an inspection take for my home?
      • What is a "Temp Cover"?
      See more

      Estimations

      • What Should I Expect When Booking My Estimate?
      • How Do I Approve my Quote?
      • What does it mean when something is excluded from my proposal?
      • Is the coupon I received still able to be redeemed?
      • What kinds of things may change the price of my roof installation/project?
      • What kind of Insurance does Kapili have?
      • Do you offer free estimations?
      • What is a Golden Pledge Warranty?
      • How long does it take to receive my proposal?
      See more

      What's Next?

      • How much time do I have to sign my proposal?
      • How do I get assigned a tentative schedule date?

      Solar

      • Why Choose Kapili Solar Roofing & Painting for my Solar Project?
      company logo
      • Go to kapiliroof.com
      • Go to Customer Portal
      • Sign in