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Help Center
Current Customers
New Customers
Site Inspection
Estimations
What's Next?
Solar
Current Customers
Project Scheduling + Coordination
During your Roof Install
Safety
Site Etiquette
Company Policies
Past Customers
Maintaining My Home
Solar FAQs
Solar P.V.
Homeowners Associations
Customer Service
Current Customers
Our goal is to remain relentlessly innovative in our goal of providing the best customer service and experience. Learn More about our process here!
How Do I Prepare for My Painting Project?
Project Scheduling + Coordination
What is solar monitoring, and why does Kapili need it?
What work does Kapili sub-contract?
What may delay my project?
My current tentative date does not work with my schedule, can I change the date?
How long will my PV panels / Solar Hot Water Heater be removed during my roofing project?
Why Do Supply Chain Issues Affect My Project?
Will the Crew Need Parking?
How Do I Signature and Attach Documents to My Solar DocuSign Package?
When Do I need a COI for My HECO PV Application?
Why Does Kapili Need My Short Form Trust for My HECO PV Application?
See more
During your Roof Install
How Do I Prepare for my Roofing Project?
Safety
What should I expect in terms of site safety during my project?
Site Etiquette
Will the Crew Need Space to Store Materials During My Project?
Company Policies
Why does Kapili have surveys?
Am I able to change/cancel my proposal once I've signed it?
What is a change order? How does it affect my signed proposal?
What is the Material Return Policy?
