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During your Roof Install
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Maintaining My Home
Careers / Employment
Solar FAQs
Solar Hot Water
Solar P.V.
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Help Center
Current Customers
New Customers
Site Inspection
Estimations
What's Next?
Solar
Current Customers
Project Scheduling + Coordination
During your Roof Install
Safety
Billing
Site Etiquette
Company Policies
Past Customers
Maintaining My Home
Careers / Employment
Solar FAQs
Solar Hot Water
Solar P.V.
Solar Project Process
Solar Maintenance
Current Customers
Our goal is to remain relentlessly innovative in our goal of providing the best customer service and experience. Learn More about our process here!
Project Scheduling + Coordination
What is solar monitoring, and why does Kapili need it?
What work does Kapili sub-contract?
What may delay my project?
Long Lead Items
How might Covid-19 affect my install date?
Will your Crews require parking at my home?
How long will my project take?
What happens if I can't get in touch with the office via phone?
Who do I talk to about Scheduling?
What is the status of my project?
When will my roof coating Crew Arrive?
Why does my project start date keep getting pushed back?
My current tentative date does not work with my schedule, can I change the date?
How long will my PV panels / Solar Hot Water Heater be removed during my roofing project?
Why Do Supply Chain Issues Affect My Project?
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During your Roof Install
When will my roofing crew arrive?
What Happens if someone falls off my roof?
What if my Roofing Project is Delayed?
Do you need a place to store Materials?
Will my job site be kept clean?
Items Surrounding your Home
Protecting your Pets
How will my gutters be protected?
Do I need to be home during my roof installation?
How does the weather affect my install date?
Damages caused by the Roofing Process
What about my Solar Panels?
What if my roof is exposed over night or over the weekend?
What happens if I have gutters and carpentry is needed?
What happens if there is bad weather in the middle of my project?
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Safety
Are your workers OSHA compliant?
Safety for Children & the Elderly
Billing
What are your payment terms?
Site Etiquette
How will you protect my landscape during my project?
Will there be a dump truck or a dumpster can at my job?
Will the Roofers Smoke on site?
Why is there left over materials once my project is finished and what happens to them?
Company Policies
Why does Kapili have surveys?
Who can I talk to when there's a problem with my project?
Am I able to change/cancel my proposal once I've signed it?
What is a change order? How does it affect my signed proposal?
